1. GENERAL PROVISIONS
1.1. The Online Store, accessible at https://b2b.1240.design/en/, is operated by 1240.DESIGN SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office in Warsaw (registered office address: Al. Wyścigowa 14a/204, 02-681 Warsaw, and address for service: ul. Kolneńska 4, 02-242 Warsaw); entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000937609; the registry court where the company’s records are kept: District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register; share capital: PLN 5,000; Tax ID (NIP): 5213948702; REGON: 520643860; email address: b2b@1240.design.
1.2. This Online Store, these Terms and Conditions, and all provisions contained herein are directed at and therefore binding exclusively on the Customer or Service Recipient who is not a consumer, and as of January 1, 2021, and for contracts concluded from that date, a person who is not a natural person entering into a contract directly related to their business activity, where the content of such contract indicates that it does not have a professional nature for that person, resulting in particular from the subject of their business activity, as disclosed pursuant to the provisions on the Central Register and Information on Economic Activity.
1.3. The Seller is the controller of personal data processed in the Online Store in connection with the implementation of the provisions of these Terms and Conditions. Personal data is processed for the purposes, for the period, and on the grounds and in accordance with the principles set forth in the privacy policy published on the Online Store’s website. The privacy policy primarily contains rules regarding the processing of personal data by the Controller in the Online Store, including the legal basis, purposes, and duration of personal data processing, as well as the rights of data subjects, and information regarding the use of cookies and analytical tools in the Online Store. Use of the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by a Service Recipient or Customer using the Online Store is voluntary, subject to the exceptions specified in the privacy policy (conclusion of a contract and the Seller’s statutory obligations).
1.4 Definitions:
1.4.1. DIGITAL SERVICES ACT, DSA – Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on the Digital Services Act and amending Directive 2000/31/EC (Digital Services Act) (OJ L 277, 27.10.2022, pp. 1–102).
1.4.2. BUSINESS DAY – any day from Monday to Friday, excluding public holidays.
1.4.3. REGISTRATION FORM – a form available in the Online Store that allows you to create an Account.
1.4.4. ORDER FORM – an Electronic Service, an interactive form available in the Online Store that allows you to place an Order, specifically by adding Products to the electronic shopping cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.4.5. CUSTOMER – (1) a natural person who is an entrepreneur for whom the use of the Online Store, including the conclusion of Sales Agreements, is directly related to their business activity and is of a professional nature for that person (i.e., not a consumer, and as of January 1, 2021, and, for contracts concluded on or after that date, also not a natural person entering into a contract directly related to their business activity, where the content of such contract indicates that it is not of a professional nature for that person, resulting in particular from the subject of their business activity, as disclosed pursuant to the provisions on the Central Register and Information on Economic Activity) ; (2) a legal entity; or (3) an organizational unit without legal personality to which the law grants legal capacity—which has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.6. CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
1.4.7. ACCOUNT – An Electronic Service, a collection of resources within the Service Provider’s information and communication system, identified by a unique name (username) and password provided by the Service Recipient, in which data provided by the Service Recipient and information about Orders placed by them in the Online Store are stored.
1.4.8. NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via email, which enables all Service Users who subscribe to it to automatically receive from the Service Provider periodic content of subsequent newsletter editions containing information about Products, new arrivals, and promotions in the Online Store.
1.4.9. ILLEGAL CONTENT – information which, in and of itself or by reference to an activity, including the sale of Products or the provision of Electronic Services, is not in compliance with European Union law or with the law of any Member State that is in compliance with European Union law, regardless of the specific subject matter or nature of such law.
1.4.10. PRODUCT – a movable item, service, or right available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller.
1.4.11. TERMS AND CONDITIONS – these Terms and Conditions of the Online Store.
1.4.12. ONLINE STORE – the Service Provider’s online store available at the following web address: https://b2b.1240.design/en/.
1.4.13. SELLER; SERVICE PROVIDER – 1240.DESIGN LIMITED LIABILITY COMPANY with its registered office in Warsaw (registered office address: Al. Wyścigowa 14a/204, 02-681 Warsaw, and address for service: ul. Kolneńska 4, 02-242 Warsaw); entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000937609; the registry court where the company’s records are kept: District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register; share capital: PLN 5,000; Tax ID (NIP): 5213948702; REGON: 520643860; email address: b2b@1240.design.
1.4.14. SALES AGREEMENT – a sales agreement or agreement for the performance of a Product concluded or entered into between the Customer and the Seller via the Online Store.
1.4.15. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
1.4.16. SERVICE RECIPIENT – (1) a natural person who is an entrepreneur for whom the use of the Online Store is directly related to their business activity and is of a professional nature for that person (i.e., not a consumer, and as of January 1, 2021, and, for contracts concluded on or after that date, also not a natural person entering into a contract directly related to their business activity, where the content of such contract indicates that it is not of a professional nature for that person, resulting in particular from the subject of their business activity, as disclosed pursuant to the provisions on the Central Register and Information on Economic Activity) ; (2) a legal entity; or (3) an organizational unit without legal personality to which the law grants legal capacity—using or intending to use the Electronic Service.
1.4.17. ORDER – a declaration of intent by the Customer submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
2. ONLINE SERVICES
2.1. The following electronic services are available on the Online Store: Account, Order Form and Newsletter.
2.1.1. Account – The store is intended exclusively for business partners making purchases for the purpose of reselling goods. Use of the Account (and thus access to wholesale prices and the full product range) is possible only after prior individual verification and approval of the application by the Service Provider. The form visible on the registration page is intended solely for submitting a request to be considered for access to the B2B store and does not result in the automatic creation of an Account. In this form, the User provides, in particular: a title (Mr / Mrs), first name, last name, email address, password (for a potential future account), date of birth, and—mandatory for B2B applications—company name, tax ID number, full registered address (street, house/apartment number, ZIP code, city, country), and contact phone number. Additionally, the Service Recipient may select options regarding receiving offers from partners and the newsletter.
2.1.1.1. Submitting the completed form and clicking the “SAVE” button constitutes only a request for verification and does not constitute the conclusion of a contract for the provision of electronic services or the creation of an Account. Upon receiving the application, the Service Provider conducts a verification process, which may include, in particular: checking the Tax ID number in public registries, confirming business activity in the field of goods resale, contacting the Service Recipient by phone or email to determine the nature and terms of cooperation, and obtaining other information deemed necessary. Following successful verification, the Service Provider manually creates an Account and sends the Service Recipient access credentials (username, password / activation link) and—if necessary—an individual password for access to the B2B section. The Service Provider reserves the right to refuse to create an Account and grant access without providing a reason, and to revoke access at any time, particularly in the event of a violation of the Terms and Conditions, cessation of the resale of goods, or other valid reasons. Until the verification is approved and the access data is received, the Service Recipient does not gain access to the store, wholesale prices, or the full product range.
2.1.1.2. The Electronic Account Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without providing a reason, delete the Account (cancel the Account) by sending a request to the Service Provider, in particular via email to: b2b@1240.design or in writing to the address: ul. Kolneńska 4, 02-242 Warsaw.
2.1.2. Order Form – use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. An Order is placed after the Customer completes two consecutive steps – (1) filling out the Order Form and (2) clicking the “Place Order” button on the Online Store’s website after filling out the Order Form – until this point, the Customer may modify the entered data (to do so, follow the on-screen prompts and information available on the Online Store’s website). In the Order Form, the Customer must provide the following information regarding the Customer: company name, tax ID number, address (street, house/apartment number, ZIP code, city, country), email address, contact phone number, and information regarding the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), and payment method.
2.1.2.1. The Order Form electronic service is provided free of charge, is a one-time service, and terminates upon the submission of an Order through it or upon the Service Recipient’s earlier cessation of placing Orders through it.
2.1.3. Newsletter – access to the Newsletter is granted after entering an email address in the “Newsletter” tab visible on the Online Store’s website, to which subsequent issues of the Newsletter are to be sent, and clicking the “Subscribe” button. You can also subscribe to the Newsletter by checking the appropriate checkbox when creating an Account—upon creation of the Account, the Service Recipient is automatically subscribed to the Newsletter
2.1.3.1. The Electronic Newsletter Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without providing a reason, unsubscribe from the Newsletter (cancel the Newsletter) by sending a request to the Service Provider, in particular via email to: b2b@1240.design or in writing to the address: ul. Kolneńska 4, 02-242 Warsaw.
2.2. Technical requirements necessary for interacting with the ICT system used by the Service Provider: (1) a computer, laptop, or other multimedia device with Internet access; (2) access to email; (3) the latest version of a web browser: Mozilla Firefox; Opera; Google Chrome; Safari; Microsoft Edge; (4) recommended minimum screen resolution: 1024x768; (5) enabling the storage of cookies and JavaScript support in the web browser.
2.3. The Customer is obligated to use the Online Store in a manner consistent with the law and good customs, respecting the personal rights, copyrights, and intellectual property of the Service Provider and third parties. The User is obligated to provide data that is consistent with the facts. The User is prohibited from providing unlawful content, including Illegal Content.
2.4. Complaint procedure regarding Electronic Services:
2.4.1. The Customer may submit complaints regarding the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure specified in Section 6 of the Terms and Conditions) in the following ways, for example:
2.4.1.1. in writing to the address: ul. Kolneńska 4, 02-242 Warsaw;
2.4.1.2. electronically via email to the address: b2b@1240.design.
2.4.2. It is recommended that the Customer include the following in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the nature and date of the defect; (2) the Service Recipient’s request; and (3) the contact details of the person filing the complaint—this will facilitate and expedite the Service Provider’s consideration of the complaint. The requirements set forth in the preceding sentence are merely recommendations and do not affect the validity of complaints filed without the recommended description.
2.4.3. The Service Provider shall respond to the complaint without delay, no later than within 14 calendar days from the date of its submission.
3. TERMS AND CONDITIONS OF THE SALES AGREEMENT
3.1. A Sales Agreement between the Customer and the Seller is concluded after the Customer has placed an Order using the Order Form on the Online Store in accordance with Section 2.1.2 of the Terms and Conditions.
3.2. The Product price displayed on the Online Store’s website is given in Polish zlotys and includes taxes. The Customer is informed on the Online Store’s website, during the Order placement process—including at the time of placing the Order—about the total price including taxes of the Product covered by the Order, as well as about delivery costs (including fees for transport, delivery, and postal services) and other costs, and, if the amount of these fees cannot be determined, regarding the obligation to pay them, the Customer is informed on the Online Store’s website during the Order placement process, including at the moment the Customer expresses their intention to be bound by the Sales Agreement.
3.3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form
3.3.1. A Sales Agreement between the Customer and the Seller is concluded after the Customer has placed an Order in the Online Store in accordance with Section 2.1.2 of the Terms and Conditions.
3.3.2. After an Order is placed, the Seller immediately confirms its receipt and, at the same time, accepts the Order for processing. Confirmation of receipt of the Order and its acceptance for fulfillment is made by the Seller sending the Customer an appropriate email to the email address provided during the placement of the Order, which contains at least the Seller’s statements regarding receipt of the Order and its acceptance for fulfillment, as well as confirmation of the conclusion of the Sales Agreement. Upon the Customer’s receipt of the aforementioned email, a Sales Agreement is concluded between the Customer and the Seller.
3.4. The terms of the Sales Agreement are recorded, secured and made available to the Customer by (1) publishing these Terms and Conditions on the Online Shop’s website and (2) sending the Customer the email referred to in clause 3.3.2 of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the Seller’s Online Shop IT system.
4. PAYMENT METHODS AND DEADLINES
4.1. The Seller offers the Customer the following payment methods under the Sales Agreement:
4.1.1. Payment by bank transfer to the Seller’s bank account.
4.1.2. Electronic payments and payment card transactions via the PayU.pl service – the currently available payment methods are listed on the Online Store’s website in the information tab regarding payment methods and on the website http://www.payu.pl
4.1.2.1. Settlements for transactions made via electronic payments and payment cards are processed in accordance with the Customer’s choice through the PayU.pl service. Electronic and payment card payments are handled by: 4.1.2.1.1. PayU.pl – PayU S.A., headquartered in Poznań (address: ul. Grunwaldzka 186, 60-166 Poznań), entered in the Register of Entrepreneurs of the National Court Register under number 0000274399, registration files kept by the District Court for Poznań – Nowe Miasto and Wilda in Poznań; share capital of PLN 7,789,000.00, fully paid up; Tax ID (NIP): 7792308495.
4.2. Payment deadline:
4.2.1. The Customer is obliged to make payment within 7 calendar days of the date on which the Sales Agreement is concluded.
5. COST, METHODS AND TIMING OF DELIVERY AND COLLECTION OF THE PRODCUT
5.1. Delivery of the Product to the Customer is subject to a fee, unless the Sales Agreement provides otherwise. The costs of Product delivery (including fees for transportation, delivery, and postal services) are disclosed to the Customer on the Online Store’s website in the information tab regarding delivery costs and during the Order placement process, including at the moment the Customer expresses their intention to be bound by the Sales Agreement.
5.2. Personal pickup of the Product by the Customer is free of charge.
5.3. The Seller offers the Customer the following methods of delivery or pickup of the Product:
5.3.1. Courier delivery.
5.3.2. Pallet shipment.
5.3.3. In-person pickup is available at the following address: ul. Kolneńska 4, 02-242 Warsaw – on business days from 11:00 a.m. to 7:00 p.m. and on Saturdays, excluding public holidays, from 10:00 a.m. to 3:00 p.m.
5.4. The delivery time for the Product to the Customer is up to 5 Business Days, unless a shorter delivery time is specified in the Product description or during the Order placement process. For Products with different delivery times, the delivery time is the longest specified time, which, however, may not exceed 5 Business Days. The delivery period for the Product to the Customer begins on the date the Seller’s bank account or settlement account is credited.
5.5. Date of Product readiness for pickup by the Customer – if the Customer chooses to pick up the Product in person, the Product will be ready for pickup by the Customer within 2 Business Days, unless a shorter period is specified in the Product description or during the Order placement process. For Products with different readiness dates, the readiness date is the longest specified date, which, however, may not exceed 2 Business Days. The Customer will be additionally notified by the Seller when the Product is ready for pickup. The period during which the Product is ready for pickup by the Customer begins on the date the Seller’s bank account or settlement account is credited.
6. PRODUCT COMPLAINT
6.1. Pursuant to Article 558(1) of the Civil Code, the Seller’s liability under the warranty for the Product vis-à-vis the Customer is excluded.
7. RIGHT TO WITHDRAW FROM THE CONTRACT
7.1. The Customer and the Service Recipient are not entitled to withdraw from the contract.
8. ADDITIONAL PROVISIONS
8.1. The Seller has the right to withdraw from the Sales Agreement within 14 calendar days of the date of its conclusion. In this case, withdrawal from the Sales Agreement may occur without providing a reason and does not give rise to any claims on the part of the Customer against the Seller.
8.2. The Seller has the right to limit the available payment methods, including requiring full or partial prepayment, regardless of the payment method selected by the Customer and the fact that the Sales Agreement has been concluded. 8.3. If the Customer fails to collect the shipment, the Seller, without prejudice to its other rights, has the right to charge the Customer a contractual penalty of 150 PLN. The reservation of the contractual penalty does not exclude or limit the right to claim supplementary damages.
8.4. The Service Provider may terminate the contract for the provision of the Electronic Service with immediate effect and without stating reasons by sending the Service Recipient an appropriate notice.
8.5. The Service Provider’s/Seller’s liability toward the Service Recipient/Customer, regardless of its legal basis, is limited—both for a single claim and for all claims in total—to the amount of the price paid and delivery costs under the Sales Agreement, but not exceeding one thousand zlotys. The monetary limitation referred to in the preceding sentence applies to all claims made by the Service Recipient/Customer against the Service Provider/Seller, including in cases where no Sales Agreement has been concluded or claims unrelated to the Sales Agreement. The Service Provider/Seller shall be liable to the Service Recipient/Customer only for typical damages foreseeable at the time of contract conclusion and shall not be liable for lost profits. The Seller shall also not be liable for delays in the delivery of the shipment.
8.6. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient shall be submitted to the court having jurisdiction over the Seller’s/Service Provider’s registered office.
9. PRODUCT REVIEWS
9.1. The Seller does not allow its Customers to post or access reviews of Products or the Online Shop on the Online Shop website.
10. ILLEGAL CONTENT AND OTHER CONTENT THAT VIOLATES THE TERMS AND CONDITIONS
10.1. This section of the Terms and Conditions contains provisions arising from the Digital Services Act as they apply to the Online Store and the Service Provider. As a general rule, the Customer is not required to provide content when using the Online Store, unless the Terms and Conditions require the provision of specific information (e.g., information needed to place an Order). In any case where the Service Recipient provides content, they are obligated to comply with the rules set forth in the Terms and Conditions.
10.2. CONTACT POINT - The Service Provider designates the email address b2b@1240.design as the single point of contact. The contact point enables direct communication between the Service Provider and the authorities of Member States, the European Commission, and the Digital Services Board, while also enabling service recipients (including Service Users) to communicate directly, quickly, and conveniently with the Service Provider via electronic means for the purposes of applying the Digital Services Act. The Service Provider designates Polish and English as the languages for communication with its point of contact.
10.3. Procedure for reporting Illegal Content and actions in accordance with Article 16 of the Digital Services Act:
10.3.1. Any person or entity may report to the Service Provider, via the email address b2b@1240.design, the presence of specific information that such person or entity considers to be Illegal Content.
10.3.2. The report must be sufficiently precise and properly substantiated. To this end, the Service Provider enables and facilitates the submission of reports to the email address provided above that contain all of the following elements:
(1) a sufficiently substantiated explanation of the reasons why the person or entity alleges that the reported information constitutes Illegal Content;
(2) a clear indication of the exact electronic location of the information, such as the exact URL or exact URLs, and, where applicable, additional information enabling the identification of the Illegal Content, depending on the type of content and the specific type of service;
(3) the name and email address of the person or entity making the report, except in the case of a report concerning information deemed to be related to one of the offenses referred to in Articles 3–7 of Directive 2011/93/EU; and (
(4) a statement confirming the good-faith belief of the person or entity making the notification that the information and allegations contained therein are accurate and complete.
10.3.3. The report referred to above shall be deemed to constitute actual knowledge or awareness for the purposes of Article 6 of the Digital Services Act with respect to the information to which it relates, if it enables a Service Provider acting with due diligence to determine—without detailed legal analysis—the illegal nature of the activity or information in question.
10.3.4. If the notification contains the electronic contact details of the person or entity that submitted the notification, the Service Provider shall, without undue delay, send such person or entity a confirmation of receipt of the notification. The Service Provider shall also notify such person or entity without undue delay of its decision regarding the information covered by the report, providing information on the possibility of appealing the decision.
10.3.5. The Service Provider shall review all reports received through the mechanism referred to above and make decisions regarding the information covered by the reports in a timely, non-arbitrary, and objective manner, exercising due diligence. If the Service Provider uses automated means for such review or decision-making, it shall include information on this in the notification referred to in the preceding paragraph.
10.4. Information regarding the restrictions imposed by the Service Provider in connection with the use of the Online Store, with respect to information provided by Service Users:
10.4.1. The following rules apply to the User when submitting any content via the Online Store:
10.4.1.1. the obligation to use the Online Store, including posting content, in accordance with its intended purpose, these Terms and Conditions, and in a manner consistent with the law and good morals, while respecting the personal rights, copyrights, and intellectual property rights of the Service Provider and third parties;
10.4.1.2. the obligation to post content that is factual and not misleading;
10.4.1.3. the prohibition on providing unlawful content, including the prohibition on providing Illegal Content;
10.4.1.4. prohibition on sending unsolicited commercial messages (spam) via the Online Store;
10.4.1.5. prohibition on providing content that violates generally accepted netiquette rules, including content that is vulgar or offensive;
10.4.1.6. the obligation to possess—where necessary—all required rights and permissions to provide such content on the Online Store’s pages, in particular copyrights or required licenses, permissions, and consents for their use, distribution, sharing, or publication, especially the right to publish and distribute on the Online Store and the right to use and distribute images or personal data in the case of content that includes images or personal data of third parties.
10.4.1.7. the obligation to use the Online Store in a manner that does not pose a threat to the security of the Service Provider’s information and communication system, the Online Store, or third parties.
10.4.2. The Service Provider reserves the right to moderate content provided by Service Users on the Online Store website. Moderation is conducted in good faith and with due diligence, either on the Service Provider’s own initiative or upon receiving a report, for the purpose of detecting, identify, and remove Illegal Content or other content that violates the Terms of Service, or to prevent access to such content, or to take necessary measures to comply with the requirements of European Union law and national law consistent with European Union law, including the requirements set forth in the Digital Services Act, or the requirements contained in the Terms of Service.
10.4.3. The moderation process may be performed manually by a human or rely on automated or partially automated tools that assist the Service Provider in identifying Illegal Content or other content that violates the Terms of Service. Upon identifying such content, the Service Provider shall decide whether to remove the content or block access to it, or otherwise limit its visibility, or take other actions it deems necessary (e.g., contact the Service Recipient to clarify concerns and modify the content). The Service Provider shall inform the Service Recipient who provided the content (if the Service Provider has their contact information) in a clear and easily understandable manner about its decision, the reasons for the decision, and the available options for appealing the decision.
10.4.4. In exercising its rights and fulfilling its obligations under the Digital Services Act, the Service Provider is required to act with due diligence, in an objective and proportionate manner, and with due regard for the rights and legitimate interests of all parties involved, including service recipients, with particular regard to the rights enshrined in the Charter of Fundamental Rights of the European Union, such as freedom of expression, media freedom and pluralism, and other fundamental rights and freedoms.
10.5. Any comments, complaints, claims, appeals, or objections regarding decisions or other actions or inactions taken by the Service Provider based on a received report or a decision made by the Service Provider in accordance with the provisions of these Terms and Conditions may be submitted in a manner analogous to the complaint procedure specified in Section 6 of the Terms and Conditions. Use of this procedure is free of charge and allows complaints to be submitted electronically to the provided email address. Use of the complaint submission and review procedure does not affect the right of the person or entity to initiate legal proceedings before a court and does not infringe upon their other rights.
10.6. The Service Provider shall review all comments, complaints, claims, appeals, or objections regarding decisions or other actions or inactions taken by the Service Provider based on a received report or a decision made in a timely, non-discriminatory, objective, and non-arbitrary manner. If a complaint or other report contains sufficient grounds for the Service Provider to conclude that its decision not to take action in response to the report is unjustified, or that the information to which the complaint relates is not illegal or in violation of the Terms of Service, or contains information indicating that the complainant’s conduct does not justify the measure taken, the Service Provider shall, without undue delay, revoke or amend its decision regarding the possible removal of or disabling access to the content, or otherwise limiting its visibility, or take other actions it deems necessary.
10.7. Service Users, persons, or entities that have reported Illegal Content, to whom the Service Provider’s decisions regarding Illegal Content or content that violates the Terms of Service are addressed, have the right to choose any out-of-court dispute resolution body certified by the digital services coordinator of a Member State to resolve disputes concerning such decisions, including with respect to complaints that have not been resolved through the Service Provider’s internal complaint-handling system.
11. FINAL PROVISIONS
11.1. Contracts concluded through the Online Store are entered in English and in accordance with Polish law.
11.2. Amendments to the Terms and Conditions:
11.2.1. The Service Provider reserves the right to amend these Terms and Conditions for valid reasons, namely: changes in legal regulations; changes in payment and delivery methods—to the extent that such changes affect the implementation of the provisions of these Terms and Conditions.
11.2.2. In the event that contracts of a continuing nature are concluded under these Terms and Conditions (e.g., provision of the Electronic Service – Account), the amended Terms and Conditions shall be binding on the Customer if the requirements set forth in Articles 384 and 384 [1] of the Civil Code have been met, i.e., the Service Recipient has been properly notified of the changes and has not terminated the contract within 15 calendar days of the date of notification. In the event that an amendment to the Terms and Conditions results in the introduction of any new fees or an increase in current fees, the Service Recipient has the right to withdraw from the contract.
11.2.3. In the event that contracts of a nature other than continuing contracts (e.g., a Sales Agreement), amendments to the Terms and Conditions shall in no way infringe upon the rights acquired by Service Recipients/Customers prior to the effective date of such amendments; in particular, amendments to the Terms and Conditions shall not affect Orders already placed or submitted, nor shall they affect Sales Agreements that have been concluded, are being performed, or have been fulfilled.
11.3. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Electronic Services of July 18, 2002 (Journal of Laws 2002, No. 144, item 1204, as amended) and other relevant provisions of generally applicable law.